1.Statement of Charges – Operations
a. Customer Services
| S.N. | Description of Services | Amount | Remarks |
|---|---|---|---|
| 1. | Issuance of Balance Certificate | Free | NPR 500/- for reissuance. |
| 2. | Standing Instruction | NPR 300/- per instruction | Waived for Corporate Call/Current Account |
| 3. | Failure to execute Standing Instruction (placed at customer request) due to insufficient balance. | NPR 250 per SI failure | — |
| 4. | Cheque destroyed charge during closure of account (For all unused cheque) | Rs. 10 per cheque leaf (Waiver in case of closure of multiple account) | In case the balance in account is less than required entire amount shall be deducted. |
| 5. | Stop Payment of Cheques | Free | - |
| 6. | I. Requisition Slips for Cheque Book issuance against lost Cheque | NPR 250/- | Including cancellation of lost Cheques. |
| ii. Requisition Slip for One Leaf Cheque | NPR 100/- | — | |
| 7. | Issuance of "Good for Payment" Cheque | Free | — |
| 8. | Cancellation of "Good for Payment/Manager" Cheque | NPR 500/- | — |
| 9. | Cheques returned for insufficient balance (both clearing and presented for payment) | NPR 500/-for each presentation | In case the balance in account is less than NPR 500/- entire amount shall be deducted. |
| 10. | Cheques Disposal Charges | NPR 500/- | In case the cheques are not collected within 6 months of its request |
| 11. | Issue of Statement (2nd copy of the same period) | 1st Page NPR 100/-, NPR 50/- for each additional page and Maximum NPR 500/-in Total | — |
| 12. | Duplicate Customer Dr./Cr. Advice |
NPR 250/- up to 1 Year. NPR 500/- Above 1 to up to 2 Year. NPR 1000/-Above 2 Year. |
(Not applicable for illiterate and visually impaired customer) |
| 13. | Record Retrieval Charges | NPR 500/- | In other cases. |
| NPR 750/- | In case of records older than 6 months. | ||
| # In case of closure of account within 6 Month of opening | Free | ||
| 14. | Cross Branch Cheque Issuance | Free | |
| 15. | Interest Earned Certificate | NPR 500/- | |
| 16. | Fixed Deposit Pre-mature |
I. If any Fixed Deposit is to be pre-matured, the pre-matured Fixed Deposit will be entitled to get interest rate provided in the minimum saving instead of paying all the interest and already paid interest shall be recovered from concern account holder accordingly. II. Processing fee- NPR 2,500/- (Processing fee NPR 2,500/- waived, if Clause I is fully adhered to) |
|
| 17. | Issuance of Duplicate Fixed Deposit Certificate | NPR 500/- | |
| 18. | Issuance of Miscellaneous upon request of Customer. E.g.-Education loan disbursement letters and other letters. | NPR.500/- | |
| 19. | Recurring Deposits Pre-mature |
Within 1 Year: Charge 50% of Interest Earned Above 1 Year: No Charge |
|
| 20. | i. Issuance of other banks cheque against home cheque up to 2 million | NPR 250/- | |
| ii. Issuance of other banks cheque against home cheque above 2 million | NPR 500/- | ||
| 21. | Scheme Change Charge | NPR 500 /- (Free or Muktinath Ashirbad Bachat, Gold and Platinum and Conversion from Minor Accounts to any of the Major Accounts Products) | |
b. Any Branch Banking Services (ABBS)
| S.N. | Description of Services | Amount | Remarks |
|---|---|---|---|
| 1. | Self-Deposit/Deposit by Others (Any Limit) | Free | - |
c. ECC, IPS, RTGS & CIPS
| S.N. | Description of Services | Amount | Remarks |
|---|---|---|---|
| A. | Electronic Cheque Clearing | ||
| 1. | Electronic Cheque Clearing Charges | Actual Basis | - |
| 2. | Bills Collection | NPR 500 | To be added on top of cost of another bank |
| B. | IPS & RTGS Fees | ||
| 1 | NPR Transaction – Others | Actual Basis | - |
| 2 | NPR Transaction – RTPS | Actual Basis | - |
| 3 | FCY Transaction (Fee in NPR) | Actual Basis | - |
| 4 | Dividend Payment | Actual Basis | No Charges for Dividend below NPR 100/- |
| C. | Connect-IPS Charges | ||
| 1 | Fund Transfers | Actual Basis | |
| 2 | Government Payments | Actual Basis | |
| 3 | Credit Card Payments | Actual Basis | |
| 4 | Stock Broker Payment | Actual Basis | |
| 5 | Wallet Top Up | No Charge | |
d. Digital Banking Services
| S.N. | Description of Services | Amount | Remarks |
|---|---|---|---|
| A. | Card Related | ||
| 1. | Charges for issuance of ATM Cards | NPR 350 | NPR 1,500 in case the customer wishes to pay the charges for 5 years upfront. |
| 2. | Annual ATM Charges | NPR 350 | |
| 3. | Re -Issue after expiry of ATM Cards | NPR 350 | - |
| 4. | Card re-print due to loss/misplace | NPR 350 | - |
| 5. | Pin Regeneration of ATM Cards | NPR 100 | - |
| 6. | Blocked/ Unblocked of ATM Cards | NPR 100 | - |
| 7. | Disposal charge for non-collection of all types Cards withing 6 months | NPR 350 | - |
| 8. | Card Blocked charge at the time of A/C closed | NPR 100 | - |
| 9. | Charges for Issuance of International e-commerce Card | NPR 500 | - |
| 10. | Re -Issue Charges of International e-commerce Card | NPR 500 | - |
| 11. | Annual International e-commerce Card Charges | NPR 500 | - |
| 12. | Amount Load Charge of International e- commerce Card | NPR 100 | Free for first time. |
| 13. | ATM Card Account Linkage Charge | NPR 100 | - |
| B. | Mobile Banking | ||
| 1. | Subscription Fee | NPR 350 | One time only |
| 2. | Annual Renewal | NPR 350 | Not applicable for first year. |
| 3. | Mobile Banking Password Reset | NPR 50 | If customers do it on their own, no charges will be levied. |
| 4. | Mobile Banking Account Linkage Charge | NPR 100 | No charge for same client code. |
| 5. | Interbank Fund Transfer (IBFT) Charge | As per Network | — |
| C. | E- Banking | ||
| 1. | First time subscription | NPR 250 | - |
| 2. | Annual Renewal | NPR 250 | Not applicable for first year. |
| 3. | Internet Banking Password Reset | NPR 50 | If customers do it on their own, no charges will be levied. |
| 4. | E-Banking Account Linkage Charge | NPR 100 | No charge for same client code. |
| D. | Charges for Teller QR | ||
| 1. | Interbank Teller QR Withdrawal | NPR 25 | Upto NPR 50,000 |
| 2. | Interbank Teller QR Withdrawal | NPR 50 | NPR 50,001 to NRP 75,000 |
| 3. | Interbank Teller QR Withdrawal | NPR 100 | Above 75,001 to mobile banking limit |
| 4. | Intra Bank QR Teller withdrawal Charge | Free | Payment Limit per day NPR 3,00,000.00 |
| E. | Card Transaction Fees | ||
| 1. | ATM Cash withdrawal from MNBBL ATMs | Free | - |
| 2. | ATM Cash withdrawal from the ATM other than that of MNBBL | NPR 15 if number of transactions exceeding 5 in a month. | - |
| 3. | ATM Cash withdrawal in India and Bhutan | NPR 250 per transaction | - |
| 4. | Balance inquiry at MNBBL ATMs | Free | - |
| 5. | Balance inquiry from the ATM other than that of MNBBL | NPR 15 per enquiry | - |
| 6. | Balance inquiry in India and Bhutan | NPR 50 per enquiry | - |
| 7. | Mini Statement Request from the ATM other than that of MNBBL | NPR 15 per request | - |
| F | Online Payment Fee | ||
| 1. | Payment up to USD 1000 | NPR 500 | - |
| 2. | Payment above USD 1000 | NPR 1000 | - |
| Merchant Interchange Fee | |||
| 1. | Virtual Credit Card | 0.6% of transactions amount up to NPR 300/- | Charges not applicable for transactions up to NPR 2,000. |
| 2. | NPCI | 1.95% of transaction amount | — |
| 3. | Alipay Plus (NepalPay) | 1.75% of transaction amount | — |
| 4. | Alipay Plus (FonePay) | 1.95% of transaction amount | — |
| 5. | Union Pay | 1.95% of transaction amount | |